ELIGIBILITY TO PURCHASE
To be able to purchase an item through this website:
- You are required to provide personal details.
- You warrant that the personal information you provide is both accurate and true.
- You warrant that you are at least 18 years old.
- You warrant that you are the holder of a valid credit/debit card.
Prices shown on the website are in Euros and are inclusive of Value Added Tax (VAT). If your card is not charged in Euros but in other currencies then you will be charged in accordance to the exchange rate of the day your card issuer proceeds with the transaction. Please note that the prices on this website do not include delivery costs, a sum that will be added to the total amount due upon completion of your order. Please refer for more information to our Shipping Information section.
We aim to deliver your chosen items to the place and person of your choice, in perfect condition and in the shortest possible time. Our delivery service is carried out by FedEx for international shipments and by ELTA Courier within Greece. Estimated delivery times are to be used as guide only and commence from the dispatch date. We are not responsible for any delay caused by relevant custom authorities. Upon delivery of the purchased products, we require your signature, at which point responsibility for the products passes to you. If you have specified another person as recipient of the purchased products, then their signature serves as evidence of fulfilment of the delivery and likewise transfer of the responsibility. Please check the package is not damaged before signing.
TAX AND CUSTOMS
Delivery within the E.U. is not subject to duties or additional taxes. However, if you are a customer from a non E.U. country, you might be asked to pay further duties at customs’ control. Cross-border deliveries are subject to possible inspection by the relevant custom authorities.
International shipping is carried out by FedEx. Estimated delivery time is approximately four (4) to eight (8) working days after dispatch date and a related rate is applied for shipping services with every order. Estimated delivery times are to be used as guide only. Shipping within Greece is carried out by ELTA courier and they are free of charge. Within this (only for Greece) we also provide a Cash on Delivery service. Estimated delivery time is one (1) to three (3) working days after dispatch date. Estimated delivery times are to be used as guide only. Our delivery time start from the moment an order is accepted. Please make sure that the shipping address you provide is correct as we are unable to redirect orders once they are on their way to you.
We work closely with our shipping partner to minimize the potential impact of custom delays on our international customers.
RETURNS AND EXCHANGES
You may return the items delivered to you within 10 days upon delivery date by return shipment. Note that all shipping return costs are to be paid solely by the costumer. In such a case you will receive a refund equal to the returned product’s value. In case of an exchange, you can only exchange the purchased item for any item, based on availability. All items should return to us unused, with their tags attached and within their packaging bag. We will not accept any items that are damaged or soiled and we may send them back to you and/or a refund will be refused For any queries about your right of return, please contact our custom care team: firstname.lastname@example.org .